FRAUDFacts.com Logo - Click to go to the homepage
Members Click Here to LoginSend Feedback
 
Your Expert Fraud Prevention Resource
  Find it Fast:  
 



Click to visit the Red Flags Rule Center







Public Knowledge Center > Identity Theft  
Font Size: A A A A

Understanding Credit Monitoring Services


Though credit monitoring can potentially offer some early notification of certain types of fraudulent activity, through advertising and marketing spin these services are often inaccurately positioned as the ultimate solution in Identity Theft protection.

The rash of incidents involving data theft and loss at major corporations, for example, has fueled a new trend - "Have a data breach, send them a letter, and sign them up for credit monitoring." Consumers who are notified of a serious data breach at a major financial institution or large company are often offered a limited period of free credit monitoring, and a possible false sense of security. At the end of the free monitoring period they must pay to keep the service, and the financial institution or company typically profits by splitting a portion of the subscription revenues with the company providing the service.
 


Credit monitoring works the way the credit bureaus operate - Not how the thieves operate

 
Most consumers do not realize that credit monitoring services were developed and offered by the credit bureaus long before Identity Theft became a crime epidemic, and were developed for the purpose of assisting consumers in managing their credit rating based upon the way that the credit reporting system operates (not the way that identity thieves operate) - they were not developed for the purpose of preventing Identity Theft.  An emerging and growing form of Identity Theft, known as Synthetic Identity Theft, further proves this point.
 
Credit monitoring services have significant limitations which are not disclosed to consumers, and financial account fraud is only one potential outcome of an Identity Theft incident. Thieves can easily misuse your information in many ways that may never show on a credit report.  
 

 

Some important considerations and limitations of credit monitoring services include:

  • Credit monitoring services typically cost between $10 and $30 or more per month. 
    Is it worth it? That depends... keep reading.
  • Federal law allows you to receive copies of your credit reports for FREE.  Learn more...
  • Many credit monitoring services only monitor one credit bureau.  Some services may provide an initial three-bureau report on the first order, and then revert to monitoring only one. Consumers should carefully read the fine print before enrolling. While major accounts such as home and auto loans are typically reported to all three national credit bureaus, non-major account creditors often report to only one bureau. A service that does not monitor all three can easily miss accounts reported to one or both of the other bureaus.
  • Many creditors report to the credit bureaus only once per month or quarter, and credit bureaus only report what has been reported to them.  More expensive daily or weekly monitoring sounds good, and may provide early notice of credit inquiries, but many potential credit grantors regularly make credit inquiries for pre-approved offers and inquiries often are not differentiated or explained. If a fraudulent account is opened, it may still be 30 days or more before it is reported. In cases involving non-major accounts, such as in-store or utility accounts, the account may never be reported until after it has been sent to collections.
  • Credit monitoring can be useful to provide an early warning to the consumer that an account has been opened in his or her name.  Afterwards, however, in most cases the task of disputing the accounts and resolving the matter generally still falls squarely on the consumer's shoulders, unless the service fees also include much more than minor resolution assistance or a few simple form letters.  Rarely does such a service include assistance with any matter beyond financial accounts or those items that are reported on a credit report.

It is also important to note that because of the way that these services are designed, and the way that the credit reporting system functions, the credit monitoring "early warning system" can and does fail. For example, in December of 2006, the New York Times published an article entitled "Protectors, Too, Gather Profits from ID Theft".  A small excerpt from this story follows:

 

"Melody Millett was shocked when her car loan company asked her if she was the wife of Abundio Perez, who had applied for 26 credit cards, financed several cars and taken out a home mortgage using a Social Security number belonging to her actual husband. Beyond her shock, Mrs. Millett was angry. Five months earlier, the Milletts had subscribed to a $79.99-a-year service from Equifax, a big financial data warehouse, that promised to monitor any access to her credit records. But it never reported the credit activity that might have signaled that they were victims of identity theft."

(New York Times)

  • With very rare exceptions, credit monitoring services do not monitor specialty consumer reporting companies (such as ChoicePoint or Chex Systems), public records databases, driver's license records (DMV), criminal records (NCIC), Social Security records (SSA), medical records (such as the Medical Information Bureau), etc.  This means that credit monitoring will not alert you if someone has obtained a driver's license, birth certificate, Social Security card, or other such documents or identification in your name. It also will not alert you if someone has used your name during interactions with law enforcement, resulting in arrest warrants or erroneous criminal records, or if someone has filed taxes or obtained medical benefits or healthcare services under your name and SSN, or any number of other activities. Credit monitoring will also not report to you in a timely fashion, if at all, when an identity thief has obtained employment using your name and Social Security number - in some states, this form of employment fraud approaches one-third of all Identity Theft cases, and can cause victims significant financial cost, inconvenience, and potential tax liabilities.
  • If a company or organization with whom you have done business notifies you that your information was lost or stolen, remember that thieves know what actions the company is taking.  When a company or organization has a data breach, and elects to offer credit monitoring to the impacted consumers, what type of service and how long it is being offered are both public knowledge. Thieves can then simply sit on the stolen information until the free service period expires and consumers let their guard down... and then they strike. Once your information is in the hands of thieves, it is not simply used and then thrown away - it is often sold and re-sold to other thieves and victimization (or re-victimization) can occur at any time in the future.

The preceding information is not intended to dissuade you from enrolling in a credit monitoring service; rather, it is intended to assist you in understanding the limitations of such a service so that you can make an informed decision. Credit monitoring services can play a role in your overall risk management plan, but such a service should never be relied upon as your sole or primary means of risk management.
 
 
©Copyright 2008 by Michael Barnett. All rights reserved.  Unauthorized use, copying, or distribution without permission is prohibited.



   
Powered By Prime MRM